Privacy Policy for Ecohodo Technologies Pvt. Ltd.

1.1 Your Profile Information

When you register for an Ecohodo account, we collect personal details such as your:

1. Name
2. Email address
3. Phone number
4. User profile information, including profile photos (optional)
5. Password for account security

1.2 User Content and Behavior

We collect data about how you engage with our Carbon Credits Marketplace, Consulting Services, and upcoming SaaS products (GHGsync and TrueMRV). This includes:

1. Purchase and sales transactions in the Carbon Credits Marketplace
2. Data input into the SaaS tools for tracking emissions (GHGsync, TrueMRV)
3. User preferences, activity logs, and interactions with content, including pages you visit, tools you use, and problems you may encounter
4. Information about how you interact with advertisements and personalized content

1.3 Financial Information

We use Razorpay and other payment gateways for all financial processing, meaning we do not collect or store your payment or billing information. However, we keep a record of your purchases, the amount spent, and receipts issued for Carbon Credit purchases, SaaS subscriptions, or consulting services.

1.4 Technical Information

In the course of using our services, we automatically collect:

1. IP address
2. Device type and operating system
3. Browser type
4. Server logs and connection data, such as time of access and pages visited, to monitor platform performance and ensure security
5. Cookies and similar tracking technologies, which you can manage via your browser settings

1.5 Location Data

As required by applicable law, we may collect your approximate location based on your IP address or mobile SIM card during account creation and while using our services.

1.6 Data Collected for SaaS Products (GHGsync and TrueMRV)

Our SaaS tools require businesses to input environmental data, such as:

1. Greenhouse gas (GHG) emissions data
2. Carbon offset metrics
3. Business-related data for emissions reporting and verification

2.1 Provide Our Services

1. Facilitate transactions in the Carbon Credits Marketplace
2. Provide emissions tracking and verification tools (GHGsync, TrueMRV)
3. Deliver consulting services to improve your business’s sustainability practices

2.2 Personalize User Experience

1. Offer personalised content based on your interests and preferences
2. Tailor advertisements to your needs
3. Recommend products and services that align with your carbon reduction goals

2.3 Communication

1. Notify you about updates to our services, new features, and promotions
2. Provide customer support and resolve any issues
3. Send important legal and technical notices

2.4 Compliance with Laws

1. Ensure compliance with local and international regulations, including carbon offset reporting, tax laws, and data protection laws
2. Prevent fraud and ensure platform security

1. Help us understand how you use the platform
2. Enhance user experience by remembering preferences
3. Support targeted advertising efforts

You can disable cookies by adjusting your browser settings. However, please note that some features may not function properly if cookies are disabled. For more information, please see our Cookie Policy.

4.1 Business Partners

If you log in using a social media account (e.g., Google, LinkedIn), we collect certain information from your profile, such as your name and email address. Similarly, we may share certain data (e.g., app ID, access token) with these networks when you connect your account.

4.2 Payment Providers

We rely on Razorpay and others for payment processing. Your financial details are stored by Stripe, and we only keep a record of transactions. For more information, please visit their privacy centre

4.3 Service Providers

We use trusted service providers (e.g., AWS for cloud hosting) to ensure the smooth operation of our platform. These third parties typically adhere to strict confidentiality and data protection agreements.

4.4 Analytics Providers

We work with analytics providers (e.g., Google Analytics) to monitor and improve the Ecohodo platform, including usage patterns and user engagement with advertisements.

4.5 Law Enforcement and Legal Obligations

We may disclose your information when required by law or to:

1. Enforce our Terms of Service
2. Protect the rights, property, or safety of Ecohodo, our users, or the public
3. Detect and prevent fraud
4. Any time it is required by any authority / tax department / government for enforcement under applicable law

6.1 Access and Control

1. Access and update your account and profile information directly via your Ecohodo account.
2. Request a copy of your personal data.

6.2 Data Portability and Erasure

1. Request the deletion of your personal data (subject to legal obligations).
2. Transfer your personal data to another service provider where technically feasible.

6.3 Restrict or Object to Processing

1. Request restrictions on certain processing activities, particularly for marketing or profiling purposes.

To exercise any of these rights, contact us at contact@ecohodo.ai.